HOAs need to have clear policies about how enforcement will work if a resident violates one of their regulations.
Some of these violations are intentional and others are merely from not being properly informed by the HOA. It is quite common for HOA regulations to be violated by residents. Enforcement Due Process Policy & Procedures Is there adequate insurance to cover the association’s social media activities?ĥ.What posts are considered okay to post? What are not?.Who can visit the social media page? Will it be public or private?.What standards should members abide by when using social media?.Who will manage and control the account?.Where should the association open an account?.What will the association use social media for?.How will the association use social media?.What does the association want to achieve with social media?.When developing your social media policy, it is worth asking the following questions: Therefore, your HOA should take the necessary precautions to protect itself and its members. However, it comes with its fair share of liability risks. Social media is a great communication tool that associations can take advantage of. Additionally, social media should only serve as a way to keep residents updated. This includes no use of foul language, no personal attacks, no rants, and no aggressive behavior. If your community uses social media, it is important to have a homeowners association policy in place regulating user behavior. It is also not advisable to discuss issues through email prior to a board meeting and then reserve the board meeting simply for casting votes. One question many boards ask is, “Can HOA board members email each other?” Although board members can email each other, you should never discuss or conduct official association business through email without giving notice to the membership and without the presence of a quorum. By taking the time to put these protocols in place, you may be shielding your HOA from legal liability later on. There has been a great deal of legislation passed both at the federal and state level about emails and what policies organizations need to have for emails.Īs such, it is wise for your HOA board of directors to seek outside advice about email policies and which potential HOA email guidelines should be implemented into the particular strategy of your HOA. Failure to set these HOA policies up in the community can cause unnecessary disputes that could have been avoided otherwise. HOAs also need to make clear how a dispute resolution process would work if there was a dispute between community members or between community members and the HOA. So, HOAs need to make clear how residents can complain about issues that arise within the community. The dispute resolution and complaint policy required for HOAs can often cause a great deal of confusion for residents. Below are past issues of the Loft Ridge Limelight, our community newsletter.If your HOA board of directors is considering what new HOA policies should be added to the community, it is wise to review the information listed below: The Loft Ridge HOA produces a quarterly newsletter which contains Board news, Community activities (community BBQ, Halloween parade), reminders (don’t feed wildlife), recent sales and rentals, nearby entertainment, seasonal (farmer’s markets) and area articles (new dog park, road work), and contact information.
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